CLASS CANCELLATION POLICY
If you cannot make your class, you must give Yarn Divas at least 48 hours notice in order to reschedule or receive a refund for the booking. We are unable to offer make up classes for subsequent missed classes. If you cannot make your class, please call us at 587-290-3482.
Cancellations made within 48 hours of the class are not eligible for a refund or rescheduling. Please contact us as each case will be decided on a one to one basis if due to illness.
If you need to reschedule before the 48 hour deadline, we will happily move you to another date if the schedule allows. If you have to reschedule a second time, we will refund you for the class (as long as you tell us a minimum of 48 hours before, of course!)
In the event DIVAS is not able to run the class due to low enrolment, we will endeavour to provide 48 hours notice as well.
The first 10 minutes of class are very very important! For this reason, we ask that you arrive on time (aim for about 5 minutes early!) If you are more than 10 minutes late, you will not be able to join the class.
Participants must be at least 16 years old to take a class at Yarn Divas (unless otherwise stated in the class listing).
When registering for your class, please note the listed skill level and required abilities to determine you have the skills to succeed in class. If you do not feel confident or have questions about the skills a class requires, please email us at [email protected] to have us recommend a class to help you build your crafting confidence!
COVID-19 SAFETY POLICIES
DIVAS is committed to providing our staff, students, and instructors with a safe learning environment. If you are unable to comply with our COVID-19 policies, you will be asked to leave without a refund.
Masks will are voluntary.
- Please DO NOT attend class if you are unwell. We will do our best to reschedule you if you become sick.
- Our classroom seating is arranged as safely as possible, but please be prepared to share a sofa or table with other class participants.
- Abuse will not be tolerated. Please be kind to the staff and instructors - we are all doing our best to keep you safe!
Hand sanitizer will be provided.