Yarn Divas | shipping & returns
SHIPPING POLICIES
Your order will generally be processed within three business days. Delivery times may vary due to circumstances outside of our control. Delivery times do not include weekends and statutory holidays. Please note that, unfortunately, Yarn Divas Tea & Fibre Emporium cannot be responsible for packages that do not arrive. International orders may be subject to customs and other fees at customers expense.
If an item is out of stock or if there is a question about your order, we will contact you via email and/or telephone.
SHIPPING PRICES
For delivery within Canada:
Orders within Canada are sent Expedited Parcel; they are trackable and insured up to $100.
Flat rate shipping– $25
RETURNS & EXCHANGES
No returns are available on past or furture purchases after June 18, 2025.
Please note that we cannot accept exchanges or returns on clearance or sale items.
We reserve the right to update or modify these policies at any time and encourage you to review them whenever you use our site.